About Us
Since 1975, our commitment to impeccable customer service and unparalleled expertise has positioned ESE Direct as an industry leading supplier of high-quality business products.
Starting as a small shelving & racking supply business operating out of the summerhouse of our founder, Brian Francis, the business expanded rapidly and was acquired by HC Slingsby PLC in 2015. ESE Direct now offers a catalogue of over 20,000 products, ranging from industrial storage and warehouse equipment to workplace furniture and hazard safety products.
Customer satisfaction is at the core of our philosophy and this is demonstrated through our Feefo Platinum Trusted Service Award and stellar customer reviews. We provide an easy-to-access customer support line, dedicated Account Managers who can provide expert advice and a personalised service when required, and negotiable discounts for bulk purchases. Our product range has been specifically curated to ensure choice and high quality at a reasonable price. We even offer a promise that, if you find the same carriage paid product cheaper elsewhere, we will aim to beat that price. All of this is what sets ESE Direct apart from other online suppliers.


Meet the Team


MARK WILSON
Sales Manager


STUART AMBROSE
Technical Sales Consultant


SHARON JEROME
Sales Co-ordinator


DAVID WATSON
Sales Co-ordinator


LUKE PALMER
Projects Administrator


JAMES LINCOLN
Sales Development Executive


SARAH KIRK
Outbound Sales Co-ordinator


TIGER SIMMONITE
Account Manager


MICHELLE MELTON
Customer Service Supervisor


RYAN MURRAY
Customer Service Co-ordinator


CHRIS PAGE
Customer Service Co-ordinator


MARK PERKINS
Purchasing Manager


GREG AUDUS
Category Manager


DANIELLE CROSSWELL
Procurement Executive


DEBS WHOMES
Digital Marketer


CHRISTOPHER BARRETT
Graphic Designer


The best choice for your business
Our commitment to always going above & beyond has allowed us to build long-lasting and trusted relationships with some of the most reputable institutions across the UK - we even have customers that have been buying with us for over 20 years. We work with public sector organisations including Schools, Councils, the Police & Fire Service and the NHS, as well as a range of household names like Lush, Currys, Kwik Fit, Lotus Cars and the McLaren F1 Team.
But it's not just large customers who purchase from us, as this commitment to excellence extends to all businesses, no matter the size. Our experienced technical sales team are always on hand to source you the best product for your needs, and if you cannot find a solution from our existing range, our extensive network of manufacturers allows us to source and supply almost any industrial product that is needed to get the job done.
We also have a specialist projects division with over 40 years' experience of design, supply and installation of shelving, racking, mezzanine floors, industrial steel partitions, changing room furniture and more.
Why choose ESE Direct?
- Quality products
- Competitive prices
- 50 years industry experience
- Expert advice
- Dedicated account managers
- Exceptional service
- Bespoke products
- Design and installation service
- Instant credit accounts


In the last few years alone we have been fortunate to have supplied tens of thousands of customers of all sizes in hundreds of different industries, from 40+ of the FTSE100 top companies to small independent businesses, organisations and charities. We pride ourselves on providing the same high levels of service to every customer regardless of their size or industry.
ESE Direct Ltd was established by Brian Francis in 1975 as Eastern Storage Equipment Ltd selling shelving, racking and associated storage equipment. In the early 1980's we underwent a step change and have been trading very successfully since. We now have almost 30 dedicated and experienced staff working within our three divisions:
Since 1984 ESE Direct has been supplying over 20,000 industrial and commercial products from cable protectors, speed ramps and safety barriers through first aid kits and signs to workbenches, cupboards, lockers (and including shelving and racking obviously). We supply to over 12,500 clients spread across the public sector, emergency services, all sizes of businesses, organisations and charities via our own comprehensive free mail order catalogue, and since 2000 via our unique secure online shop. Even in the current economic climate ESE continues to grow year-on-year and online sales now account for more than 80% of turnover even though we are still primarily a UK only supplier. You can order online, by email, live chat, phone, fax or even still by 'snail mail' if you prefer.
Since 1983 ESE Projects has been designing, supplying and undertaking refurbishment contracts in offices, warehouses, factories, leisure facilities, retail premises, trade counters and stores / stock rooms. Using the latest software and our extensive industry experience to ensure the most cost-effective, ergonomic and practical solutions to suit your requirements and budget. Whether your project is small or worth hundreds of thousands of pounds we will always strive to offer the highest quality finish and customer service possible. We have extremely experienced specialists in office partitions, industrial steel partitioning systems, mobile shelving, racking and mezzanine floors. We have access to many reliable related trades and can compile a full package as principal contractors or work closely with other contractors on your site as part of a larger team. We would welcome the opportunity to discuss your requirements in detail.
ESE Cloakrooms - designers and manufacturers of cloakroom seating since 1990. Changing room benches, peg rails, wall fixed shelving and clothing racks to suit mainly the leisure, education, emergency services, sports and health sectors plus commercial changing facilities in larger businesses. We manufacture four unique ranges of cloakroom benches (including the Aqua stainless steel range launched in 2011) and changing room accessories, all available in five standard sizes from 1m to 3m wide and six colour choice (all with Biocote anti-bacterial finish).
Rebranded as Benchura in 2014, our changing room equipment is regularly specified by architects and designers and sold to main contractors, business mail order catalogues, via -approved distributors- and direct to end users. We are confident we can provide strong and competitive solutions to meet your needs from our standard ranges. If not we will design and manufacture a cost effective bespoke system to suit your exact requirements.
You may also find our frequently asked questions useful.
ESE firmly believes that CSR is an integral part of our business and we are dedicated to making a positive contribution to our communities, being a good employer and minimising our environmental impact.
Our Workplace
ESE is committed to providing excellent workplace standards for everyone.
We strive to always create an enhanced working environment for our dedicated team at the same time as reducing our carbon footprint and utilities consumption.
We are committed to employing a diverse workforce to assist in meeting the needs of a diverse customer base.
It is our policy to provide staff with training and career development so they can grow and develop within the company; many of our team are long serving employees which is testament to the support and development that each individual receives.
We offer flexible working to enable individuals to balance the needs and demands of both their home and work lives.
Essentially we want our team to be happy and engaged at work and as passionate about our business as we are, as we know this leads to the very best in customer service delivery.
Our Culture
At ESE we encourage our team to:
Treat all customers and suppliers the same way as we would expect to be treated as individuals.
Develop long term partnerships with suppliers, customers and colleagues that are mutually beneficial to all.
Always work in an honest and open manner ensuring that our pricing is transparent and that we are proactive in our customer service delivery.
Be polite and respectful to everyone and to assist each other both in and out of work as we are still a family run business.
Our Environment
ESE aims to sustain and improve our natural environment for the benefit of all and we are committed to:
Continual improvement in our environmental performance by improving the efficiency with which we use resources and comply with relevant environmental regulation and legislation.
Investing in technology to minimise the use of paper materials with the aim of moving to a paperless office. Any waste paper is shredded, recycled and made into animal bedding.
Reducing, reusing or recycling packing materials such as steel, wood, cardboard and consumables such as plastic, inks, toners etc wherever possible.
Encouraging our staff to share transport, use cycles or walk to work wherever possible.
Our Communities
ESE is an active member of the local community.
We make a positive contribution to local communities by bringing jobs for local people.
We use as many local suppliers as possible to benefit the local economy.
We work with local causes and since 2013 have had a charity day each month where we donate to charities chosen by our customers. For 2016 we were proud to be corporate sponsors of Break Charity.


Our Story
2025 - Celebrating 50 years supplying industrial products to businesses across the UK!
2025 - Celebrating 50 years supplying industrial products to businesses across the UK!
2025 - Celebrating 50 years supplying industrial products to businesses across the UK!